Managed Workstation
$40/device/mo
- Remote monitoring & patching
- Antivirus/endpoint protection
- Software install & management
Services · Managed Services
IT and developer infrastructure, managed ongoing.
Ongoing management for workstations, servers, and developer pipelines — patching, antivirus, and monitoring handled in the background — plus break/fix support when something breaks. Remote support anywhere; on-site in the Tampa Bay, Orlando, and Palm Beach County areas, with field technicians available according to your plan's SLA.
Pricing
Managed plans and per-incident support.
Managed Server
$150/device/mo
- Everything in Managed Workstation
- Priority monitoring & response
- Backup verification
Full-Service Contract
Custom
- All devices under one agreement
- Defined response SLA
- Scoped per environment
CI/CD Pipeline Setup
$2,000–5,000
One-time — build the pipeline(s) for your stack.
Managed Developer Services
$750/mo
Ongoing pipeline management and maintenance.
Agentic Pipeline Add-on
Custom
Optional — agent-driven automation layered on top.
Remote Break/Fix
$125/hr
1-hour minimum.
Remote Retainer
$1,100/mo
10 hours/month.
On-Site
$175/hr
Tampa Bay, Orlando, and Palm Beach County. 2-hour minimum per visit.
Business setup
Flat-rate setup jobs.
Workstation Setup
$149/device
Imaged, patched, joined to your accounts, apps installed, data moved over.
Server Setup
from $499
File, application, or virtualization host, built, secured, and backed up.
Point-of-Sale Setup
from $299
Terminals, card readers, receipt printers, and the network they run on.
VPN & Remote Access
from $299
Secure access to the office for remote staff, with MFA.
Backup & Cloud Storage
$199 setup
Automatic, offsite, tested backups, then managed as part of your plan.
UPS & Backup Power
$129
Plug-in UPS units with graceful shutdown for servers and network gear.
Service levels
Response and on-site targets, by plan.
Every managed plan comes with an SLA. Here are our standard targets; yours are confirmed in writing when we start. Break/fix, retainer, and setup work outside a managed plan is handled during business hours, Mon–Fri 9am–5pm ET.
| Priority | What it means | Example |
|---|---|---|
| P1 Critical | Business stopped, or a security incident | Server down, ransomware, no internet for the office |
| P2 High | A major function is down, or several users are affected | Shared drive or email down for a team |
| P3 Normal | One user or device affected, with a workaround | One laptop won't print |
| P4 Request | Planned work, changes, and questions | New user setup, software install |
| Standard targets | Managed Workstation | Managed Server | Full-Service Contract |
|---|---|---|---|
| Coverage | Business hours, Mon–Fri 9am–5pm ET | Business hours, plus P1 24/7 | Up to 24/7, set in your agreement |
| Remote response P1 / P2 / P3 / P4 | 2h / 4h / next business day / 2 business days | 1h (24/7) / 2h / 4h / next business day | Down to 30 min / 1h / 4h / next business day |
| On-site arrival, P1–P2 | Next business day | Same business day if reported by noon, otherwise next business day | Within 4 hours in your covered metro, up to 24/7 |
| On-site, P3–P4 | Scheduled within 3 business days | Within 2 business days | Within 1–2 business days |
| Also included | — | Monthly backup and health report | Named technician, quarterly review, service credits |
These are our standard targets. Hours and targets are confirmed in the SLA you sign when we start working together, and that SLA governs. Targets are for our first response or arrival, not for the fix. Hours count only within your plan's coverage, and the clock pauses while we wait on you (access, approvals, someone on site) or on a third-party vendor. You set a ticket's priority when you open it in the client portal; we may reclassify it to match these definitions. On-site labor is billed at the published rate unless your plan or agreement includes it.
Managed IT
Ongoing device management.
Every managed device gets remote monitoring, automatic patching, antivirus/endpoint protection, and software installation and management handled proactively — not just fixed when it breaks.
Remote monitoring & patch management
OS and third-party software kept current automatically, with alerts before small issues become outages.
Antivirus & endpoint protection
Managed antivirus/EDR on every device we monitor.
Software installation & management
Installs, updates, and license tracking for the software your team actually uses.
Managed developer services
The same pipelines we run ourselves, built and managed for you.
Tecknicos runs its own products on real CI/CD pipelines and a defined software development lifecycle. We'll build that same setup for your team's stack, and manage it on an ongoing basis — so your engineers ship instead of maintaining pipeline plumbing.
Pipeline creation
Build/test/deploy pipelines designed around your actual stack and repo layout, not a generic template.
Ongoing management
Monitoring, maintenance, and updates to your pipelines as your stack changes — so they don't quietly rot.
Agentic automation (optional)
Agent-driven automation layered onto the pipeline where it earns its place — code review triage, deploy gating, incident response. Not required to use the service.
Break/Fix
Support when something breaks.
Hardware, software, accounts, and small-network troubleshooting — remote anywhere, on-site in the Tampa Bay, Orlando, and Palm Beach County areas.
Hardware & workstations
Desktops, laptops, printers, and the network gear that connects them.
Software & accounts
Installs, updates, account access issues, and everyday "it stopped working" calls.
Small network support
Wi-Fi, routers, and small-office network troubleshooting.